Contact information
PotMuse is committed to providing customers with clear and accessible ways to contact us regarding purchases, products, shipping, returns, refunds, and general inquiries.
Business Information
Store Name: PotMuse
Website: PotMuse.store
Established: 2022
Business Address:
6428 Trans Canada Route
Saint-Laurent, Quebec H4T 1X4
Canada
Customer Support Email: support@PotMuse.store
Customer Support Phone: (888) 288-2106
Order Assistance
For faster assistance regarding an existing purchase, please provide your order number and the email address associated with your order.
Our team can assist with inquiries concerning:
- Product information
- Order status
- Shipping and delivery
- Damaged or incorrect products
- Returns
- Refunds
- General customer service questions
Returns
Customers wishing to return a product should contact us before shipping it back. Return instructions and, where applicable, the appropriate return destination will be provided after the request has been reviewed.
Please refer to our Return & Refund Policy for complete eligibility requirements.
Response Times
We aim to review and respond to customer inquiries as promptly as reasonably possible. Response times may vary depending on inquiry volume, weekends, public holidays, and the complexity of the request.
For all customer service inquiries, please contact support@PotMuse.store.