Contact us

At PotMuse, we want your shopping experience to be simple, convenient, and well supported. If you have questions about our products, need assistance with an order, would like more information about shipping, or need help with a return or refund, our customer support team is available to assist you.

For questions regarding an existing order, please include your order number and the email address used when placing your order. Providing these details can help us locate your purchase and respond more efficiently.

Customer Support

PotMuse
6428 Trans Canada Route
Saint-Laurent, Quebec H4T 1X4
Canada

Website: PotMuse.store
Email: support@PotMuse.store
Phone: (888) 288-2106

We aim to respond to customer inquiries as promptly as reasonably possible. Response times may vary during weekends, holidays, or periods of unusually high demand.

For returns and refunds, please review our Return & Refund Policy before contacting us so you can confirm the applicable requirements and procedures.